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Renewing your Digital Certificate
thawte Digital Certificates have a lifespan of
1 or 2 years, depending upon the validity period you chose at the time of
purchase. You can renew your Digital Certificate within 90 days prior to its
Expiry and upto 90 days post Expiry. However, thawte will issue the Digital Certificate only 32 days before your
current Certificate expires. This allows you to request your Renewal
Certificate timorously and prevents any warnings for your website users which
would have been displayed if your existing Certificate would have expired.
IMPORTANT
- Upon Expiry, the Digital Certificate will be Suspended by Small Pond Super Site
System. Once expired, the Digital Certificate will become invalid and a warning
message about the expired Digital Certificate will be displayed to your
website visitors. If the Digital Certificate is not Renewed within 90 days
post Expiry, it will be deleted by Small Pond Super Site
System.
- Once a Digital Certificate is expires,
Additional License(s) associated with such a Certificate, if any, will no longer be
valid. Hence, you need to purchase fresh Additional License(s) during the
Digital Certificate Renewal process.
Click here to read about Additional Licenses in detail >>
- If Privacy Protection is enabled for
the domain name, it needs to be disabled before renewing the Digital
Certificate.
Privacy Protection may be enabled again once the Certificate has
been renewed.
Click here to
read how to enable/disable Privacy Protection through Small Pond Super Site>>
- Resellers:
You can NOT
renew Digital Certificates that are purchased through your Sub-Resellers. From
your Reseller Control Panel, you can only renew Digital
Certificates purchased by your immediate Customers; for all other
Digital Certificates, the
Renew link in the Order Details view would be disabled.
- A Digital Certificate will not be issued to:
- a national or resident of Cuba, Iran,
Sudan, North Korea, or Syria or any other country where such use is
prohibited under United States export regulations, or
- anyone on the United States Treasury
Department's list of Specially Designated Nationals or the United States
Commerce Department's Table of Denial Orders.
Follow the below mentioned process to renew
your Digital Certificate:
- Login into your Control Panel, search for
the Digital Certificate and proceed to the Order Details
view.
Click here to find
instructions to accomplish this >>
- Click the Renew link.
- Select the number of years you need the Digital certificate to be
renewed for and mention the number of Additional License(s) (if required).
- Select the appropriate Web Server Software.
IMPORTANT
- If your website/domain name is hosted on
Windows server, you need to choose the software type as IIS.
- If your website/domain name is hosted on
Linux server, you need to choose the software type as Other.
- Submit the Certificate Signature Request (CSR).
Click here to read how to generate a CSR >>
- The Approver Email Address, Organization Details and Contact
Details provided at the time of Certificate Enrollment will be displayed.
Modify/submit relevant information, wherever necessary.
Reference:
Approver Email Address >>
Organization Details >>
Contact Details >>
- Click the Confirm Renew button to
proceed to pay for your Invoice.
- Once your
Renewal
request has been validated by thawte, an email requesting approval is sent to the Approver Email Address specified
above.
- Once the Renewal request is approved by you, thawte will issue you a new
Certificate.
You can check the status
of your Digital Certificate by clicking the Check Certificate Status
link in the Order Details view of the Digital Certificate Order.
Once the Certificate is issued, you can retrieve
the same from the above interface itself
and install this renewed Certificate on your web server.
Reference:
Click here to find
instructions on how to check the status of your Digital Certificate and retrieve your Renewed Digital
Certificate >>
Click here to find
instructions on how to install your Digital Certificate >>
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